KTransport360° Privacy Policy

By providing your phone number through our website or app, you consent to receive SMS messages from KTransport360° related to your ride.

Information We Collect

We collect only the information needed to provide transportation services:

• Contact Information: Name, phone number, and optional email address
• Ride Details: Pickup and drop-off locations, date and time, passenger and luggage counts, and notes
• Service Activity: When you open or approve a ride request link
• Technical Data: Device type, timestamps, and basic usage data for security and reliability

How We Use Your Information

We use your information strictly to operate our service:

• Schedule, manage, and complete your ride
• Send ride approval requests, confirmations, and status updates
• Provide customer support related to your ride
• Process agreed fares and optional tips
• Send post-ride follow-ups (e.g., thank-you messages or review requests)
• Maintain service quality, prevent fraud, and meet legal obligations

KTransport360 and Siploudly LLC do not sell customer personal information. We only collect, store, and use the information reasonably necessary to operate the platform, provide transportation-related services, maintain business records, improve service functionality, and comply with applicable laws, regulations, and legal obligations.

SMS / Text Messaging

Customers may receive notifications including:

• Ride approval requests
• Booking confirmations
• Driver en route notifications
• Pickup and arrival updates
• Ride status updates (in progress, completed)
• Schedule changes or delays
• Customer support responses
• Service-related reminders
• Request for review of services

All arrival times are estimates only and may be affected by traffic or unforeseen conditions.

Message and data rates may apply.

You may:

• Reply STOP at any time to opt out
• Reply HELP for assistance

Opting out may prevent us from completing or confirming your ride.

"Mobile numbers and text messaging originator opt-in data and consent will not be shared with, sold to, or rented to any third parties or affiliates for marketing or promotional purposes under any circumstances."

Information Sharing

We only share information when necessary to operate the service:

• With your assigned driver, limited to details required to complete your ride
• With trusted service providers (such as SMS delivery and hosting platforms) under strict confidentiality agreements
• When required by law or to protect the safety of users, drivers, or the public

Data Security

We use industry-standard safeguards, including:

• Encrypted connections (HTTPS)
• Secure access controls
• Protected ride approval links

"Mobile numbers and text messaging originator opt-in data and consent will not be shared with, sold to, or rented to any third parties or affiliates for marketing or promotional purposes under any circumstances." While no system is completely secure, we take reasonable steps to protect your information.

Data Retention

We retain your information only as long as necessary to:

• Provide services
• Maintain business records
• Comply with legal obligations

Your Choices

You have control over your information:

• You may decline to provide optional information
• You may opt out of SMS messaging at any time by replying STOP
• You may request access, correction, or deletion of your information by contacting us

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Information

For questions or privacy requests, contact: